[Ardour-Users] Could this solve Ardour's financial headache?

[Thomas Vecchione]

John I wouldn't take the product version to be a good indicator in Mantis.
In particular there is a blending of product version on OS right now that I
will hopefully have time to fix before to long that would make this pretty
inaccurate.

It isn't really just the reporting of bugs that is the problem, but patches
to TEST the bug are made against SVN typically, meaning they wouldn't
necessarily be able to test the fix to confirm if it works or not easily.
It is more likely to cause the phenomenon where someone reports a bug, and
never touches it again, which limits the effectiveness of the bug handling
system IMO.

        Seablade

On Wed, Jan 7, 2009 at 3:26 PM, John Emmas <johne53 at tiscali.co.uk> wrote:

> ----- Original Message ----- From: "Joe Hartley"
> Subject: Re: [Ardour-Users] Could this solve Ardour's financial headache?
>
>>
>> I think the flawed logic is trying to get the people doing beta testing
>> to have to pony up dough to do it.
>>
>> I see nothing but negative value in trying to charge for access to
>> the SVN.  People who are testing the development code should in no
>> way have to pay to do that valuable work.  I'd wager that the people
>> who are accessing the SVN and not testing/reporting bugs is pretty
>> darn small.
>>
>>  I guess it would be very difficult to quantify but according to mantis
> over
> 70 users reported bugs in December, which is a pretty respectable figure.
>  A
> high percentage of them seemed to be in the SAE/OS-X distributions though,
> so my guess is that they were (probably) using binary distributions.  It's
> impossible to be certain.  But since the average number of reports from
> each
> user was less than 1.5, my gut instinct is that these were mostly people
> who
> found a bug casually, rather than people who consider themselves as active
> beta testers.  The number of users who reported 3 or more bugs was very
> small....  rough guess - around eight (and I'd be willing to bet it's the
> same eight people every month !!)
>
> Would users be less willing to report bugs if they had to pay for SVN
> access?  I doubt if there's any correllation that's better than guesswork
> but my own feeling is that people are usually *more* willing to report bugs
> if they've paid for something.  Having to pay might make them think twice
> and it might make them look for an alternative option but I don't think it
> makes anyone less willing to report bugs.
>
> John
>
>
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